Privacy Policy
Effective: June 7, 2024
Introduction
IQClub, Inc. ("Company," “IQClub,” “we,” “us,” “our”) understands your concerns about how your and your child's Personal Data are handled and shared. Please carefully read our Privacy Policy to understand how we manage both your and your child’s Personal Data.
When you access the IQClub website or use any related pages, features, content, or applications offered periodically by Company (collectively referred to as the "Services"), or when you use any of our Services, you acknowledge and agree to the practices and policies outlined in this document. Furthermore, you consent to the collection, use, and sharing of your data as described in this Privacy Policy.
Your interaction with IQClub’s Services is always governed by our Terms of Use, which includes this Privacy Policy. Any undefined terms in this Policy are defined in the Terms of Use.
Please note that the IQClub School product is governed by our IQClub School Privacy Policy, which explains how we collect, use and protect personal information of teachers, parents, and students through the IQClub School product. If you or your child uses IQClub at school, please refer to the IQClub School Privacy Policy.
Scope of This Privacy Policy
This Privacy Policy describes our handling of Personal Data. The term “Personal Data” refers to information that identifies or can be linked to a specific individual. It encompasses what are commonly called “personally identifiable information” or “personal information” in legal terms, under relevant data protection laws.
The term "Personal Data" in this text refers exclusively to the Personal Data of individual Service users who are above the age of consent for children. The phrase "Children's Personal Data" refers solely to the Personal Data of users under the Age of Consent. General references to "data" or "information" are applicable to all users.
Our Company collects both Personal Data and Children’s Personal Data when either you or your Child under the Age of Consent utilizes the Services. Please note, this policy does not govern the activities of entities that the Company does not own or manage, or the actions of people not employed or directly overseen by the Company.
Should you have any inquiries regarding this privacy policy or the management of your Personal Data or Children's Personal Data, you are encouraged to contact us via email at [email protected].
How is children's Personal Data treated?
What Personal Data Does Company Collect?
Children’s Personal Data
Profile Information: We collect specific data such as screen name, age, and gender about children below the consent age from parents during account setup. For more details on the types of data we collect from these children, please refer to the table further below.
Contact and Payment Information
We gather various details such as your email address, account password, zip code, phone number, and payment details like credit card information - all crucial for delivering the Services. For educators or school administrators, we also collect your school's name to enable school-specific features and secure the integrity of our Services intended for educational use.
Parents and teachers have the option to register for the Services using their existing Facebook or Google accounts. If you opt to register this way, we receive your full name from the social network or Google that manages your account.
In addition to the above, you might provide further Personal Data when you reach out for product support or technical assistance, including alternative contact methods which we will use to respond to your inquiries and handle your requests. When utilized by an Educational Institution, student information could be accessible during customer support or troubleshooting scenarios. Personal Data such as Student Names, Teacher Email Addresses, and login times could be viewed by our Product Support Staff within our service.
Push Notifications
We may send practice reminders to parents and teachers via our mobile apps. These notifications are exclusively for adults and must be set up through the adult sections of our mobile apps. You have the option to unsubscribe from these notifications or adjust their frequency at any time through the app or your device settings.
Activity Data
We collect and store certain information each time you interact with or utilize our Services. Our company automatically logs details such as your IP address, type of browser, cookie specifics, and the requested pages on our servers.
Our Services utilize cookies and technologies like pixel tags, web beacons, clear GIFs, and JavaScript, collectively known as “Cookies”. These small data files are stored on your devices like computers, tablets, or smartphones when you access our Services. Information collected by us may be enhanced with data we receive from third parties, who may also set Cookies on your device(s). Currently, our Services do not accommodate “Do Not Track” signals from browsers due to our use of Cookies.
To learn more about our usage of Cookies, please visit our Cookie Policy.
Sources from Which the Company Collects Information
We gather Personal Data from these categories of sources:
- Directly from you when:
- You register for an account or utilize our interactive services and tools.
- You provide information voluntarily in free-text format via our services or as responses in surveys or questionnaires.
- You communicate with us by email or through other contact methods.
- Automatically when you use the Services:
- Through Cookies (as explained in the "Cookies" section).
- When using location-enabled browsers or downloading our mobile applications, we might collect data about your location and mobile device.
- Upon downloading and installing our applications or software, we collect information transmitted by your computing device to provide relevant Services, such as status information related to log-ins and updates.
- From governmental entities or other public sources.
- Educators or School Administrators
- May provide student information such as names or identifiers for tracking educational progress and account management. They may also supply us with usernames and passwords for student accounts.
- Vendors
- Analytic providers help analyze your interaction with our Services; other third parties assist in customer support.
- Some vendors collect information that helps us generate leads and build user profiles.
- Advertising Partners
- These partners provide data about how you interact with our websites, apps, products, services, and marketing materials, aiding in promotional efforts.
- Social Networks
- If you connect your social network accounts to our Services or log in through a third-party service, some information from those accounts may be shared with your account here.
How the Company Utilizes Collected Information
- Service Provision, Customization, and Enhancement
- Creating and managing your account or profile.
- Processing orders or transactions; handling billing.
- Delivering the products, services, or information you requested.
- Fulfilling the purpose for which the information was provided.
- Providing support and help for the Services.
- Enhancing the Services through testing, research, internal analytics, and product development.
- Customizing the Services and content based on user preferences.
- Ensuring fraud protection, security, and debugging.
- Addressing other business needs as mentioned at the time of collection or as outlined by relevant data privacy laws like the California Consumer Privacy Act (CCPA).
- Marketing the Services
- Promoting and marketing the Services.
- Advertising our products and assessing and enhancing advertisement effectiveness.
- Communication
- Addressing communications from you, contacting you when necessary or upon request, and providing information about IQClub or the Services.
- Sending emails and other communications that match your preferences or that might interest you, such as updates, new features, and promotional offers.
- Fulfilling Legal Requirements and Enforcing Agreements
- Meeting our legal responsibilities under laws, regulations, court orders, or other legal procedures, such as for security incident prevention and investigative purposes.
- Safeguarding the rights, property or safety of you, IQClub, or others.
- Enforcing agreements with you.
- Addressing any assertions that a posting or other content infringes on third-party rights.
- Settling disputes.
We will not collect additional categories of Personal Data or use the Personal Data already collected for purposes that are substantially different, unrelated, or incompatible without notifying you.